IBM Security 2023 Cost of a Data Breach Report

The average cost of a data breach a high of $4.45 million in 2023, according to the latest Ponemon Institute Cost of a Data Breach Report.

Get the latest data and recommendations from @IBM security experts and download your free copy of the report.

The Forrester Wave: CRM Suites, Q3 2022

In a 31-criterion evaluation of CRM suites providers, Forrester identified the top 9. And we’re thrilled while not surprised that @Microsoft is ranked a leader. Get this summary of the report to see how the providers measure up 📏 and help you choose the right vendor. Tell us if you’d like to run your options by one of our CRM experts.

Microsoft Digital Defense Report

Global cybersecurity is under constant threat. Get the latest insight into cyber threats, defensive efforts, and future trends in the @Microsoft Digital Defense Report. 👇

Global State of Customer Service Sophistication

Explore how automated self-service, AI-driven routing and knowledge-based agent support can reshape your customer service approach. Delve into Microsoft’s “Global State of Customer Service Sophistication” report for more.